Customer Pricing & Profitability
Strengthen pricing discipline, customer segmentation, margin management, price structures, and profitability visibility—without losing sight of the customer relationship.
Colin works alongside wholesale distribution leaders to identify opportunities, solve complex operating challenges, and turn strategy into measurable improvement.
Start a ConversationThe best consulting doesn't stop with recommendations. It helps leaders understand what's happening inside the business and gives their teams practical ways to improve it.
Colin combines more than 20 years of wholesale distribution experience, executive leadership, hands-on consulting, research, and education to help distributors address the issues that directly affect profitability and performance.
Engagements are practical, collaborative, and grounded in the realities of running a distribution business.
Strengthen pricing discipline, customer segmentation, margin management, price structures, and profitability visibility—without losing sight of the customer relationship.
Improve inventory availability and working capital through stronger forecasting, replenishment logic, purchasing discipline, safety stock, order cycles, and inventory positioning.
Help leadership teams move beyond more reports and toward better information—knowing what to look at, what requires attention, and what questions to ask next.
Connect business strategy with the ERP systems teams use every day, improving processes, settings, reporting, workflows, and adoption rather than treating technology as a separate initiative.
Identify process gaps, strengthen accountability, improve execution, and create operating disciplines that make the business easier to manage and scale.
Help leaders connect decisions across sales, margin, inventory, operations, working capital, people, and customer service to the broader performance of the business.
Technology matters, but the objective isn't simply to use more features. It's to make the distribution business perform better.
Colin works comfortably inside the systems distributors rely on—including Epicor Eclipse, Prophet 21, Infor, DDI Advantive, Epicor Kinetic, and Plex—while keeping the focus on the underlying business decisions, processes, and results.
Learn how the business operates today, where leadership sees opportunity, and what the data is telling us.
Separate the issues that matter from the noise and focus management attention where improvement will have the greatest impact.
Develop practical strategies, tools, processes, and operating disciplines around the opportunity.
Work with the people responsible for execution so recommendations move from a presentation into the business.
Colin's goal isn't to make a distributor dependent on a consultant. It's to help leadership teams understand their business more deeply, equip their people with better tools and information, and create improvements they can continue to build on.
If you're working through a challenge in pricing, inventory, purchasing, analytics, ERP utilization, operations, or leadership, let's start with a conversation about what you're seeing.
Start a Conversation →